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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abel Osorio

February 27, 2026

5  out of  5
rating by Abel Osorio
"Very good service. Very attentive."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Piper Green

February 23, 2026

5  out of  5
rating by Piper Green
"Julie Barnes is so amazing to work with! She was such a great help to me when my HO insurance was so high through my previous insurance company and I didn't know what to do. She is so attentive and willing to help with anything. I am always able to reach out to her with any questions or needs! She is the best!"
We responded:
"Thank you for the 5-star review, Piper! Here on State Farm Agent Scott Underwood’s Team, we are proud to serve our community and appreciate your recognition. "
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Brian Reyer

February 19, 2026

5  out of  5
rating by Brian Reyer
"Nice to call in and talk to someone who is literally down the street. Got me taken care of fast with a good rate"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Scott Underwood’s Team here in Aurora . "
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glen wertz

February 10, 2026

5  out of  5
rating by glen wertz
"Breana , was very helpful working with my parents insurances and getting them paid Thanks you professional, polite and straight to the point."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Scott Underwood’s Team here in Aurora . "
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Paola Cruz

January 31, 2026

5  out of  5
rating by Paola Cruz
"Excelente atención gracias a Briana."
We responded:
"Paola, thank you for your wonderful review of State Farm Agent Scott Underwood’s Team! Paola, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Scott Underwood’s Team! "
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Patricia Antonio

January 31, 2026

5  out of  5
rating by Patricia Antonio
"Briana was very helpful at all times. Answered all my questions"
We responded:
"Thank you for the fantastic review, Patricia! We are always here to help with your insurance needs here in Aurora . "
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Froy Arras

January 31, 2026

5  out of  5
rating by Froy Arras
"Great experience quick and easy with my auto insurance. Briana did amazing!"
We responded:
"Froy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Yvette Hernandez

January 30, 2026

5  out of  5
rating by Yvette Hernandez
"Agent Brianna has help me with all my questions and doubts that I have, she is amazing"
We responded:
"Yvette, thank you for your wonderful review of State Farm Agent Scott Underwood’s Team! Yvette, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Scott Underwood’s Team! "
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Lizette Rey

January 30, 2026

5  out of  5
rating by Lizette Rey
"Excellent service! Had a car accident last month and Agent Briana did an excellent job guiding me through the whole process! Strongly recommend State Farm, their team is amazing and always goes above and beyond for their customers!"
We responded:
"Thank you for the 5-star review, Lizette! Here on State Farm Agent Scott Underwood’s Team, we are proud to serve our community and appreciate your recognition. "
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Yoltzin Tadeo

January 30, 2026

5  out of  5
rating by Yoltzin Tadeo
"Briana is great to work with!"
We responded:
"We are grateful for your 5-star review, Yoltzin! Thanks for taking a moment to share your positive rating of State Farm Agent Scott Underwood’s Team here in Aurora . "
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Justin Murchison

January 28, 2026

5  out of  5
rating by Justin Murchison
"Great Service from Jocelyn at the office location. Cut my rates by 55% !!!! I couldn’t be more happy"
We responded:
"Justin, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Scott Underwood’s Team here in our Aurora office. "
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Carlos Munoz

January 27, 2026

5  out of  5
rating by Carlos Munoz
"Great experience with this insurance company. Briana was very helpful, responsive and made the process easy to understand. Highly recommend"
We responded:
"Carlos, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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mini danirep 2

January 26, 2026

5  out of  5
rating by mini danirep 2
"Briana es una persona muy amable esplica muy bien atiende atodas mis preguntas gracias briana por atenderme"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Aurora to know that you had such a wonderful experience with us here on State Farm Agent Scott Underwood’s Team. Thank you so much for the 5-stars, mini! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Scott Underwood’s Team anytime. "
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Sinahy Ruiz

January 21, 2026

5  out of  5
rating by Sinahy Ruiz
"Always extremely helpful and courteous. Very informed and attentive. Update! Just got off the phone with Briana. She took care of all my insurance needs and offered a better solution then what I had. They always answer their phone and are very courteous and efficient."
We responded:
"Thank you Sinahy for the review. We appreciate your business. Scott Underwood"
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Cody McNeill

October 15, 2025

5  out of  5
rating by Cody McNeill
"My family and I have been with State Farm for a while now, and Scott Underwood's office has been able to help us out when we were in a pinch! We needed some updated documents for a Home Assumption, and Briana was able to get the documents we needed with the correct names on them to us ASAP, which saved us A LOT of time and effort on our end. Their office is simply just a call away, and are willing to answer any questions you guys have (I've called a bunch of times to talk about my rates, I'm probably annoying to them lol), and I appreciate you guys willing to take my questions and help me out."
We responded:
"Cody thank you so much for your kind words and continued trust in our office! We’re really glad Briana was able to get those documents to you quickly and make the process easier. No question is ever too much — we’re always here to help you and your family whenever you need us. We look forward to supporting you for many years to come!"
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Billy Traversie

July 9, 2025

5  out of  5
rating by Billy Traversie
"Great people, helped with all my questions!"
We responded:
"Billy, thanks for the great rating! We’re glad you had a positive experience."
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Gary Corhn

March 28, 2025

5  out of  5
rating by Gary Corhn
"Very helpful & knowledgeable. Really looking forward to working with them!"
We responded:
"Thank you so much for your kind words! We’re excited to work with you and look forward to a successful collaboration."
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Naima Oz

January 24, 2025

5  out of  5
rating by Naima Oz
"Alycia was super great to work with! She walked me through the process of setting up a policy and was very knowledgeable about everything. She was also super patient with all the questions I had. Overall great experience!"
We responded:
"Welcome to our office Naima, we appreciate your business and your feedback. We are always happy to answer any questions you may have."
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Anastasia Deulina

January 22, 2025

5  out of  5
rating by Anastasia Deulina
"Great service! Alycia was super sweet and a real professional!"
We responded:
"Anastasia, thank you for taking the time to leave us a review. Alycia is a great part of our team and she is always willing to help. -Scott Underwood."
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Barbara Minnick (stormcarver)

November 21, 2024

5  out of  5
rating by Barbara Minnick (stormcarver)
"So great and easy to work with! Alicia is who I end up working with most often, and she is awesome. Definitely recommend."
We responded:
"Thank you for the review Barbara, Alycia is a great part of our team. We look forward to continuing to take care of your insurance needs. -Scott Underwood."
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Abdullahi Mohammed

November 11, 2024

1  out of  5
rating by Abdullahi Mohammed
"Worst customer service I’ve ever received, my policy got cancelled for spouse information that was missing. I sent the information they needed and I went to the office a week later and they are still telling me it hasn’t been processed yet. I asked the lady if I can get a different quote since they are taking too long to reinstate my policy and she said they can’t do that because I’m still considered a State Farm customer. Then I asked if someone was to happen to am I covered and she said to me we will talk about it then but I can’t tell you anything now. I’m sorry but I can’t risk it any longer. I need to be sure that I’m insured or else I’m shopping for another quote."
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Stevtista Stevtista

September 5, 2024

1  out of  5
rating by Stevtista Stevtista
"Poor service"
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Megan Diel

August 15, 2024

5  out of  5
rating by Megan Diel
"This office has always been more then helpful and supportive to my family and our needs for exceptional coverage at an affordable cost."
We responded:
"Thank you Megan, we appreciate your review and kind words towards our office. We look forward to servicing you and your family for many years to come. Scott Underwood"
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Kaylan Bockenfeld

July 18, 2024

5  out of  5
rating by Kaylan Bockenfeld
"Alycia with Scott Underwood - State Farm was amazing. She was so helpful, responsive and really made the experience of switching from another company so seamless. I appreciate her and all of her help!"
We responded:
"Thank you Kaylan, we appreciate you trusting our office to take care of you. Alycia is a great asset to our team & we look forward to taking care of your insurance needs. Scott Underwood "
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Rahwa Rahwa

July 9, 2024

5  out of  5
rating by Rahwa Rahwa
"Daisy is so helpful and good communicator on every service I request."
We responded:
"Rahwa, thank you for the 5 star review. We appreciate your kind words towards Daisy &, it is a pleasure to take care of any requests you may have. Scott Underwood"